General Room Instructions
SAFETY LOCKER IS AVAILABLE IN YOUR CUPBOARD
- Please place your valuables in it.
- Management will not be responsible for loss of any valuables.
TOWELS AND BATHROBES
- Pool towels are available on pool decks.
- Please do not take towels out from the room.
- Bathrobes are available on request from Housekeeping.
- In case you take the bathrobes to the pool area kindly bring it back to the room.
Iron and ironing board are available on request
Bathroom lights are sensor operated. Please close the bathroom door after use to automatically turn off the lights.
WITH OUR COMPLIMENTS
- Tea/Coffee Supplies
- 2 Litres of drinking water
PLEASE CALL HOUSEKEEPING @ 350 FOR YOUR ROOM RELATED REQUIREMENTS.
FOR ICE DELIVERY PLEASE CONTACT ROOM SERVICE @ 555
USAGE OF THE ELECTRIC KETTLE
- Fill water at least up to the minimum mark.
- Turn on the kettle
- When the water boils it will cut off automatically.
- Please note that kettle is only for boiling water.
- Please do not warm tea or milk in it as it would get damaged and any damages would be charged to your bill
- Please do not add tea/coffee powder in to the kettle. It’s only for boiling water.
GENERAL OPERATIONAL INFORMATION (AMENDED)
Certain changes have been made at the hotel due to covid-19 pandemic for your convenience and safety.
The hotel has two restaurants-Food sense (Multi cuisine) and Underground (Grill Specialty).
- Foodsense Timings-Breakfast Buffet-7-30 am-10.30 am, Lunch– 1 pm to 4 pm, Dinner – 7.00 pm to 10.30 pm
- The restaurant will be closed for cleaning and sanitization after breakfast and lunch hours. Room service will be available.
- Room Service available from 7:30 am to 10:30 pm
The hotel has two heated swimming pools. They are open to guests as given below:- *PLEASE NOTE PROPER SWIMMING ATTIRE IS REQUIRED TO USE POOL FACILITIES. (If you did not bring your Swimwear, options are available for sale at lobby gift shop).
- Family pool: 7.30 am – 8.30 pm
- Adults pool: 7.30 am – 11.30 am & 4.30 pm – 8.30 pm
- Spa: 7.30 am to 10.30 pm (Last appointment at 9 pm)
LAUNDRY – Please dial 350 (House Keeping) for details
GYM:- Operational from 7.30 am to 10 pm
MISSING ITEMS WOULD BE CHARGED AS BELOW :
Bathrobe @800 Towels @450
Please do not use Induction plates and heaters in the rooms. IT IS A FIRE HAZARD
Fine of minimum Rs 2,500 applicable for violations such as excessive noise and causing disturbance to other guests.
GENERAL COVID-19 RELATED INSTRUCTIONS
- Please wear masks at all public spaces of the hotel for your own safety as well as the safety of the other guests and staff.
- Sanitization stations are available at various points in the hotel. Please sanitize your hands frequently.
- Kindly maintain social distancing.
- For any assistance please contact the following departments
Front office: Please dial “9”, Housekeeping: Please dial “350”, Restaurant: Please dial “555”
In case of any fever or Covid related symptoms please isolate yourself in your room and contact the front office for further assistance.